FREQUENTLY ASKED QUESTIONS – FAQs

Q. Can airport transfer be arranged ?
A. Yes we can organize that for you with reliable driver/cars for USD 7 per car per way.

Q. How many of us can be accommodated ?
A. The apartment has one king bed and a sofa bed. Ideal for 3 persons. Rollaway bed can be added at a supplement charge for larger parties.

Q. If there are more families or friends joining us is it possible to rent close by apartments ?
A. Yes it is possible we can coordinate with other owners for more units.

Q. Is there a nearby minimart to buy food, drinks and toiletries ?
A. Yes just a short walk down the road.

Q Can guests staying in the apartment use the facilities of the resort ?
A  Absolutely, our guests have exactly the same access to all facilities within the resort pool, fitness centre, restaurant, public spaces.

Q Is the apartment cleaned and serviced ?
A Yes the cleaning is provided by our team once every 4 nights. This includes changing of bed sheets, towels and toilet paper. No other toiletries are included. Extra cleanings are available at a supplement charge.

Q. Are there any additional costs involved beside the agreed rental ?
A. No additional hidden charges are involved. The rental include taxes and utilities so no surprises.

Q. Are the pictures we see on the website really representative of the apartment condition and look ?
A. Absolutely the apartment is indeed stunning and what you see on the photos is what you get.

Q. How do we get the key of the apartment when we arrive ?
A. Our residence host will meet you at the lobby whenever possible during the day or early evening time. For late arrivals keys will be left at the hotel reception open 24 hrs.

Q. Can incidentals be charged to the room ?
A. No at the moment this is not possible, payments need to be in cash.

Q. If we decide to go ahead and book the apartment what are the payment terms?
A. We are pretty flexible however will require a deposit ideally of 50 % of the booking value to be paid by secure on line credit card via PayPal or through a bank transfer. The balance can be paid through a second transfer prior to arrival or if preferred cash during the stay in the apartment.

Please feel free to email us at anytime if you have other questions or concerns

 

 

 

 

 

 


 

Kuta Bali Apartments - Apartment in Bali - Kuta Accomodation
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